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SERVICES, MAINTENANCE & ENERGY SYSTEMS

ENGINEERING & FIELD SUPPORT

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Northern Reliability provides a full slate of engineering and field services, both for new systems and systems already deployed in the field. Our engineers, project managers, and field service personnel can help you with whatever your service needs—from delivering integrated turnkey systems to helping you with isolated needs such as procuring spare parts.Northern Reliability employs an engineering team with comprehensive skills in a wide array of disciplines, and field service professionals who have proven their mettle in the world’s most remote locations and harshest climates.

 

Our power & energy storage services include:​

 

  • Site Analysis & Feasibility Studies

  • System Engineering and Design

  • Equipment and Parts Procurement

  • System Design and Manufacture

  • System Modifications and Troubleshooting

  • Installation, Commissioning, and Testing

  • Owner and End-User Training

  • Remote Monitoring and Control

  • Maintenance, Auditing, and Upgrades

 

​Additionally, we offer a range of maintenance and

service plans for installing, maintaining, and monitoring

your Northern Reliability power system.

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WARRANTY

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​Northern Reliability stands behind our power systems. We offer a standard two-year warranty on all of our power systems, in addition to the individual component warranties provided by the component manufacturers—providing peace of mind that the overall performance of the system is fully warranted, not just the individual system components.For customers seeking added certainty, Northern Reliability offers extended warranty periods and a range of options for installation, maintenance, servicing, and monitoring our systems. Contact us to learn more about our standard and extended warranty options and for pricing information.​

Northern Reliability employs an engineering team with comprehensive skills in a wide array of disciplines, and field service professionals who have proven their mettle in the world’s most remote locations and harshest climates.
Northern Reliability’s products are designed for long service life with low maintenance requirements.

MAINTENANCE

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Northern Reliability’s products are designed for long service life with low maintenance requirements. Each system comes with a comprehensive Operations and Maintenance Manual, which includes full documentation on individual system components, detailed installation instructions (where relevant), and our recommended preventative maintenance schedule.For customers seeking additional peace of mind about the maintenance and upkeep of their systems, Northern Reliability offers service and maintenance plans, which can be combined or customized to meet specific needs.

 

Our power & energy storage maintenance plans include:​

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  • Installation + Start-Up Plan

  • Preventive Maintenance Plan

  • Remote Monitoring

  • Spare Parts Procurement

  • System Modifications, + Upgrades

  • Emergency Repairs.

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CONTROLS & MONITORING SOFTWARE

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NRI's North-View (controls and monitoring software) improves grid management via efficient functions such as: ​​

  • Intelligent asset integration & management EX: Predetermined setpoints and learning algorithms determine how wind turbines, PV and generators work with one another. 

  • Data visualization of key elements

  • Integration with a Google API for fleet management

  • Battery status and current state of charge (SOC)

  • Compare and contrast trending

  • Remote configuration and controllable features

  • Data downloads

  • Component setpoint management

  • IP based communications using Ethernet, DSL, Cell Modem or Satellite

  • Load management, or grid interoperability features such as:

    • Grid Zero

    • Grid Assist

    • Sell Back.

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